Freelance Follies #1

Posted: May 12th, 2009

Welcome to a new little feature of The Freelance Rant. As you hopefully know, freelancing can’t always be serious. After all, we need the occasional laugh or distraction to get us through the day. So here I present to you the first Freelance Follies. Please leave hate comments below.

  • There’s nothing like jury duty to steal one of your working days and replace it with a day dedicated to waiting around for hours on end only to answer a single question from a judge. Here’s the perfect excuse to keep your ass out of jury duty. By the looks of a judge signing off on it, it really works too.
  • Has the Google street view car already passed through your neighborhood? Hopefully you weren’t one of it’s victims caught in a bad moment. You’d figure Google would have some sort of algorithm to eliminate people peeing in open public from their street view.
  • If the Google car hasn’t caught you in an embarrassing situation, then maybe the Denton (Texas) Police Department has. Being the cool police department they are, they use Twitter to post their bookings online. Looks like it isn’t hard to make it to these pages, either… someone got booked for doing 58 in a 45 mph zone. Geez, down with lawbreakers, heh?
  • Ever wonder the truth behind who the real obnoxious assholes are?
  • Money Makin’ Tip of The Week:
    Take a cue from the restaurants and earn an extra 15% or more per customer. On your invoices, right below the invoice amount, leave one blank line labeled “TIP” and another below it labeled “TOTAL.”  Leave a tip jar on your desk in case some like to pay cash. You can thank me later.

A Client A Day Keeps The Poverty Away

Posted: May 11th, 2009

Photo by OTH (Flickr)

Photo by OTH (Flickr)

Last year, given the sudden downturn of the economy, I figured it would be wise to evaluate my own marketing efforts so I’d be able to continue working during what would appear to be rough times. The funny part was that, at the time, I had long term steady work from a couple of clients for a while up to that point and really haven’t looked elsewhere for new clients since I was content with what I had.

Then it finally dawned on me. What if either of my clients suddenly stopped providing work or went belly up? While I’m not quick to panic, it would be unwise to think that these businesses wouldn’t be affected by the economic meltdown. So time for a contingency plan. Pretty easy, though… find more clients, right?

Fast forward to today and I learned the cold reality that this shouldn’t be a contingency plan. Continually looking for clients HAS to be a part of a routine. Plain and simple. Falling into a comfort zone and feeling content with the work you have at the moment can eventually prove fatal to your freelance business.

Why, you ask? It is very common to roll in the work and repeat business and see your freelancing career thriving. Then, BAM, it slaps you upside the face; suddenly no work to do, no income rolling in and you’re out scrambling to find work. What often follows is desperation and taking on work for below your cost. Then the cycle repeats. Welcome to the feast or famine cycle.

Ask any freelancer and for sure they’ll tell you they have been through the cycle at some time or another. All it takes to counter it, though, is one simple step each working day. Just dedicate a half hour or so to searching for just one new project everyday you work. Do the math… if you work 250 days a year, that means you apply to 250 projects. So isn’t it fair to say, you’ll win 10% of them which means you’ll have 25 new clients?

Out of those 25 you may even get a few repeat or long-term clients (if you do your job right of course). The real benefit here, though, is that you greatly lessen the possibility feast or famine cycle and you increase your income in the process. It only costs you a half hour to an hour a workday which we all have, right? OK, so I had to cut down my time spent checking out highlights on the ESPN website but, hey, I’m not regretting it.

And what if you are just too busy with projects to spend that hour looking for new ones? Spend that half hour looking for one anyway. The point is to get into the habit of always looking for clients. Skip a day and you ditch the habit like a New Year’s resolution. You may come to regret it when a big project gets done, no new one is lined up then rent is due in a couple weeks.

Then there is always the issue of happening to win new projects if you are just too busy. Ladies and gentlemen, this is called business growth. Schedule these for way in advance, after current projects are done, or subcontract these projects or even just turn down the project offer.

Believe me, you will rather have the problem of too much work rather than too little.

Perfect Words of Wisdom On A Busy Friday

Posted: May 8th, 2009

I just got through a pretty tough day as a programmer which leaves little left in the tank for a screaming post. I can only think about my typical Friday night pizza with a cold draft as I start typing away. Luckily, I ran into an inspiring post by Sarah from Helium. Some words to live by:

Another thing you can jeopardize, besides sanity, health (come on, you know you’ve been picking up every cold and flu bug that creeps your way) and your relationship with your loved ones is this: perspective. Every deadline begins to take on a life or death importance. You forget that the world will not implode if you take time for lunch, sleep in an extra hour or go home in time to eat a good dinner and catch an episode of “Lost.”

TGIF… your work won’t go anywhere, but you can. Now time for that pizza…

The Week In Freelance: May 4th

Posted: May 7th, 2009

  • Jean Murray from Bizzia: Customer service is an absolute must for any business no matter how small. “In many cases, smaller businesses can’t compete on price with larger ones selling approximately the same thing.  But you can compete and excel in customer service.  You can make sure you are selling at a competitive price, but even more, you can work hard to be there when customers need you, to have reliable service people working on their products, and to have quick turn-around.  And don’t forget the little things, like a loaner or cleaning up the product before you give it back. “
  • This day and age, it isn’t unusual for freelancers to never meet their clients face to face. It is therefore wise to know how to successfully work with people over long distance.
  • Freelance Switch has ten simple steps to landing more gigs. We could all use more work, right?
  • Thursday Bram from Freelance Switch: Instead of planning that first beer just before completing a project, planning the finish may just provide you more future work. One thing I haven’t thought of: “If you’re looking at a truly huge project — one that can help you get your foot in the door — it may be worth talking to your client about how they plan to launch the project in question. A brand new website launch, for instance, can be an opportunity to get your name into a trade publication or even throw a launch party. While your client probably wants to take full credit — they did pay for the project, after all — you can still get your name mentioned in the promotions.”
  • Leo Babauta from Zen Habits: If you are looking to try something new (i.e. freelancing), it is normal to research and find any piece of information available whether ebooks, websites or whatever. A lot of us forget the next step: doing it. “So reading countless self-help articles and books are great — I’ve written a few myself — but remember that it’s only the first step. [...] You have to put the personal development posts away, get away from the computer or book, and start doing it. Today. [...] Only in doing it will you actually learn.”
  • Change is good for any career whether you want to take a different path or even quit your job to pursue other goals. So learn to take this need for change and embrace it.
  • Ever wonder how your blog (or email and other accounts) can get hacked into? It usually results from a weak password that can be guessed through publicly available information about you. It may help to learn from a computer programmer who’s blog was hacked into.
  • Designing a logo? Here are ten tips you should read before starting.
  • A must visit for developers… 10 applications for web developers on a shoestring budget.
  • A must read on a freelancer who quit on his career only to find inspiration and renew it several months later. He touches on the fears we all have to face as freelancers.
  • Ever wonder what Twitter would be like if it were live instead of on the internet? Check it out.

Top Ten Freelance Holidays To Consider Making Official

Posted: May 6th, 2009

Do freelancers really take bank holidays off or have we just forgotten the whole concept altogether? Do we even remember what holidays are? Well, I propose the following freelance holidays to become official in the near future:

10. Spring break. Let’s take this one back from the college kids!

9. New spin on “take your children to work” day: “Let your children do your work” day.

8. All Payment Stiffers day. Travel to the location of your most notorious bad-debtor and picket, start a riot, throw molotov cocktails at their place of business.

7. All Good Clients day. Take a vacation in their honor with the nice check you just received from them.

6. 5th of July. Allow a day to recover. If it falls on a weekend, Monday off!

5. Post St. Patrick’s day. Ditto.

4. Christmas/New Year’s. C’mon, you really need to stop working these days.

3. Tax Day. Pay up and drown your sorrows.

2. April 16th (day after tax day). See #4 and #5.

1. Tomorrow. Good a day as any I say.

The Common Denominator of Success

Posted: May 5th, 2009

Just recently I combed through a box containing photos, numerous phone number on scraps of paper, souvenirs and a dusty yellow pamphlet I stole from my late uncle Ed titled “The Common Denominator of Success” by Albert E.N. Gray, a successful insurance salesman. At the time, I was working in sales and figured it may come in handy as a bit of motivation whenever I needed it (you can read the full text here).

I read it only twice, but always kept it around like a bible. I thought now was a good a time as any to dust it off and see how it related to me as a freelancer. To no surprise, it had everything to do with it:

The common denominator of success — the secret of success of every man who has ever been successful – lies in the fact that he formed the habit of doing things that failures don’t like to do.

It’s just as true as it sounds and it’s just as simple as it seems. You can hold it up to the light, you can put it to the acid test, and you can kick it around until it’s worn out, but when you are all through with it, it will still be the common denominator of success, whether you like it or not.

So what are the things that successful freelancers do that those who do not succeed do not like to do? The list can go on without an end but I can quickly sum it up here to three basics:

Work Hard

Yes, freelancers have all the freedom in the world when it comes to scheduling their hours. Working two hours a day, though, won’t get you anywhere (unless you already are rolling in the dough). Even those who are a success story had to start from zero and work their tail off to achieve it. If anything, it is important to get into the habit of working hard and burning the candle on both ends if you have to.

Some wise man said you only get out what you put in. The getting, though, usually comes way after the putting.

Work Smart

Common tasks that many freelancers fail to do, including me at one point, is that they do not take the time to organize, analyze and attempt to improve their business. Usually the reason is that it either takes up too much time or creates an additional unwanted expense. The hard truth is that it may cost you income and run you out of business if they are not done. Here are some of the essentials:

  1. Manage your income and expenses or hire an accountant. The expense will pay you back in dividends.
  2. Always be marketing your services, even when work is a plenty.
  3. Find ways to be more efficient. More work done in less time, more often, equals more money in the bank.

I also happened to have posted a series last week which touches on the above.

Network

This is another perceived time waster but the biggest growth as a freelancer can come from taking the time to network and see what others are doing in your field. This offers huge advantages in your career and business:

  • You can seek the advice of experts
  • You can keep up with trends in your industry
  • You can can potentially drum up business and form partnerships with those you meet
  • Your networking friends can be a great influence in your work

If you haven’t jumped on the Twitter boat yet, you are missing what is arguably the best and fastest way to meet others in your field (feel free to even add me).

* * *

Now these are by no means the only three magic beans for successful freelancing, yet it is important to utilize them in your career path to riches. If you feel, however, I omitted an important task for success, please leave a comment below and tell me what should be added to the list.

My Name Is Jack. You Will Remember It From Now On.

Posted: May 1st, 2009

I am Jack. I am here. I do it for a reason. I am not bad, but I sometimes have to do bad things. But it is for a good cause. Sometimes you have to dance with the bad to achieve the good. May 1 – May 3.

tick tock, tick tock…

Do yourself a favor and stay away from 12for12k.org. You wouldn’t want to witness what is coming.

Johnny, you really should make your password different from your Twitter account. Moron.


jack-note


The Great Mystery Revealed: What Should I Charge My Clients? Part 4

Posted: May 1st, 2009

This is the third of a four part series where we explain the science of determining your freelance rates. Today’s post will cover ways of measuring your progress so you are reaching your income goals.

By knowing your desired yearly income, hourly rate and billable hours you plan on working in a year, you still are not guaranteed of knowing if you are on track unless you start crunching numbers and evaluate what you are doing. This way you can make adjustments if you are not meeting your income goals (likely) or you know you’re right on track if you are meeting them (not quite as likely).

Tracking time and income

All of the previous steps are useless if you do not take the time to track your time and income. In order to know if you are meeting your income goals, accurate records must be kept. For time tracking you need to keep track of all time spent working which can be broken down as follows:

1. Admin Tasks: Non-blillable tasks related to your business such as emailing, invoicing and customer support.
2. Promotion: Non-billable time you spend promoting your freelance business.
3. Client Searching: Hitting the job boards and sending out estimates that is preferably done on non-billable time you allocate yourself. You generally have to dip into the billable hours here.
4. Your Work: The billable time that generates your income. The time you spend on each project should also be tracked to see if you are on track with your project estimates.

A good web-based software that I highly recommend and use is Paymo Timetracker which is free of charge.

You must also keep track of all the income you receive and every last cent you spend, whether personal or business, so you know if you are in par with your budgeted expenses and your yearly income goal. Although it is recommended you utilize an accountant, this can add additional expense, though it does tend to pay itself back relieving you of this time spent on crunching numbers (and headaches).

If you do decide to go the do-it-yourself route, I recommend Quickbooks which has a free edition available. It does require some learning and getting use to, but it accurately (and least painfully) accomplishes your accounting chores.

Evaluating your results

After a few projects under your belt, a little income in the bank account and your freelance business rolling, an evaluation should be done to determine if you are on track with your income goals. We’ll need to have handy the following:

1. Your hourly rate, calculated from the last post
2. Your calculated billable hours for the year divided by 12 to get billable hours for the month
3. Your income for the current month (do not deduct expenses)

Each month, take the income total and divide it by your monthly billable hours to get your average rate for the month. Compare this result to your hourly rate.

Is the average rate for the month about the same or higher than your hourly rate? If so, congratulations, you are right on par with your business. Keep doing what you are doing.

Is the average rate for the month significantly lower than your hourly rate? Then there is no need to panic. It is common for new freelancers to spend more time searching for clients and bidding on projects. Even for freelance veterans, there will always be some months where this is the case, too. It is important, however, that you make sure you are taking steps to increase your billable hours spent on projects so this doesn’t carry on month to month.

Eventually, with enough projects done, you will notice that repeat work will increase which will enable you to spend much less billable time on searching for new work. This comes with experience.

How about a little feedback?

I know these series of posts has covered quite a lot of info and there may be some questions still lingering, so I encourage you to post your questions or comments below. I’ll answer them and will likely have a new post for you for issues I didn’t cover here.

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